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Online Web Pay

Online WebPay is Here!

Save Time. Save Money. Pay your bills online!
Click and Pay with WebPay. 


 

Login Here  to enroll!

ATTENTION EXISTING USERS!! IF YOU HAD PREVIOUSLY ENROLLED IN BILL PAY YOU DO NOT NEED TO RE-ENROLL. YOUR EXISTING USER NAME AND PASSWORD WILL ALLOW YOU ACCESS TO THE NEW BILL PAY SITE.

  •  Existing Users, Login Here  

  • Existing users, see note to left.

Web Pay is an electronic bill payment service that allows you to pay bills using an Internet connection.

What should I know about Web Pay?

Members requesting MCU’s Web Pay service must complete an application and provide an email address. All terms and conditions listed on the website must be agreed to before you will be able to use the service. Web Pay service is available 24 hours a day, 7 days a week, except during maintenance periods. Payments may be scheduled only on Business days ( Monday through Friday, except Federal Reserve holidays and any additional day the Credit Union is closed).

You will create your own user ID and you agree not to share your User ID, password, or account number(s) with any individual not authorized to access your Web pay account. Payments may be set up as a one time occurrence or as monthly recurring payments. Payments can be made through the Web Pay service to any business, merchant or professional that generates a bill or invoice for services or products provided on your behalf. You must provide a valid address, account number and phone number for all payees.

How do I get started?

A Web Pay application is available from the credit union. You must enroll yourself by going to www.municu.org and use the Web Pay Link. Once you are enrolled a notice is sent to the credit union and your account information will be verified. It may take 1 to 4 days to complete the enrollment process.

When you login into Web Pay the first time you will be required to set up a security key (alpha numeric combination). This security key will appear each time you are logged into our Web Pay website. (This will not appear on an invalid website.) You will also need to answer challenge questions. They will be used to verify your identity with future transactions.

Once you have logged into Web Pay you will need to set up all payees with a valid account number, address and phone number. Schedule the first payment to a payee at least 10 business days prior to the payment due date. After the initial payment you must instruct us to process subsequent payments at least 5 business days prior to the payment due date.

Are there any transaction fees?

There are no transaction fees associated with the Web Pay service at this time. In the event MCU feels the need to charge an access fee for the Web Pay service, you will receive advance notification.

Any scheduled payment that overdraws your checking account will be dishonored and the normal overdraft fee will apply.

If your Web Pay account is not used for 3 consecutive months a fee of $5.00 per month will be charged until the account is either closed or reactivated.

Frequently Asked Questions

What if I change my mind about a payment?

You may modify or cancel any scheduled payments via the web site at any time prior to 4:00 a.m. Central Time USA on the account process date.

How are my bills paid through Web Pay?

Your payments may be remitted by mailing your payee a check, by electronic funds transfer or by other means. All checks are sent through the United States mail and we are not responsible for postal delays or processing delays by the payees. Occasionally, a payee may choose not to participate in the service or may be unable to process the payments in a timely manner. If this should happen we may decline to make future payments to these payees and you will receive written notification of this.

Will I be able to see what payment I have made in the past or what I have scheduled to be paid?

Past payments and future scheduled payments may be viewed on the website. The number of records stored will depend on the amount of available space on the system.

What if I forget my password?

Contact the credit union to have your password reset.

What if I believe my User ID and Password has been lost or stolen?

You must notify Municipal Credit Union by phone immediately if you believe your User ID and/or Password has been lost or stolen. We will require written notification if someone whom you granted authority to use your User ID has exceeded such authority. In both cases we will change your User Id and Password.

How is the Web Pay service terminated?

You must notify the Credit Union at least 10 days prior to the date on which you want to have your Web Pay service terminated. You must also cancel any future scheduled payments.

The Web Pay service may be terminated due to overdraft or non-sufficient fund activity.

The Credit Union may also terminate Web Pay services for any member who has not used the service for more than 90 days.

Privacy

We will disclose information to third parties about your accounts or the transfers you make:

Where it is necessary for completing transfers and bill payments, or In order to verify the existence and condition of your account for the third party, such as a credit bureau or merchant, or In order to comply with government agency, court orders or applicable law, or To protect the interests of the credit union or of the public, such as to prevent fraud or a crime, or To protect the interests of the credit union, such as collection of a debt, or If we have your express or implied consent

Privacy advisory- We ask for this information so that Municipal Credit Union can provide the information you requested and it will be destroyed after the information has been forwarded to you.

 



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